LUCY comes with a few preinstalled templates in the categories:

• Awareness templates (templates for educating users)
• Attachment Templates (templates with some malware simulation)
• Attack Templates (templates for phishing attack simulations)
• Report Templates
• Mail Plugin Templates

There are more than 600 templates and the list is continuously growing. The following screenshot gives a short overview of a few selected templates:

New templates are distributed over a centralized server and are available for download either through the Actions drop-down menu by pushing the Download button or throughout Settings → Download templates section:

There are two checkboxes within the download section:

• Hide installed (if selected it will only show templates on the centralized server which are locally not installed)
• Check all available (if selected it will mark all available visible templates for download)

Once you selected the templates you want to download please click on "install" to install them. There are two options:

• Install: just install all templates - but do not overwrite old ones. If you already have an old version of a template and select install it will install the same template again. As a result you will have the same template twice or multiple times!
• Install & replace: when selected it will install all selected templates and overwrite the old ones

Note: you cannot overwrite templates which are in use of a campaign. Finish the campaign and then delete the scenario in order to be able to update the according template. If you see a template installation error it means that one or more templates could not be saved.

LUCY provides the possibility to delete multiple template entries. Select the templates you want to delete and then in the Delete drop-down menu push the Selected button. In order to delete all the double templates press Duplicate without selecting any templates and LUCY will delete all double entries.

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We can translate and proofread any web based template (attack- or awareness) for you. The translation includes the message template and the landing page(s). Pricing per language per web based template:

The translation process usually takes around 5-10 days, depending on the length of the template.

If you want to translate templates yourself, please go through the following steps:

Step 1: Add the according language inside the template and save the template. LUCY will then create a copy of the template in English. You will have to replace the English text then with the desired text in your language.

Step 2: Select the according language (1), select the file inside the course which you want to translate (2) and insert the translated text inside the editor (3). Sometimes it is required to insert the translated text in the source code. Once you inserted the text, please save the template.

We can create custom attack or awareness templates for you. Pricing on request

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