Table of Contents

What Gets Updated in LUCY?

There are three types of updates in LUCY:

How often is LUCY updated?

You will find updates to templates (awareness templates, attack templates, file templates, plugin templates) almost on a daily base. Those updates contain new templates or improvements to existing templates (like new languages, bug fixes etc). The application itsself with new features gets updated in avarage every 3 months.

Does LUCY inform me about updates?

All updates for LUCY are stored on a centralized server. As soon there is a new version LUCY will automatically notify you two different ways:

Where can I find the update details and release notes?

The release notes can be found in the LUCY UI under support/release notes for past updates. Or, just search "release" on this wiki.

Updating while running campaigns

In order to do an update you need to stop the campaign. The update process usually takes between 1-5 minutes. Within this time frame, all landing pages are stopped and no mails are sent. If a recipient clicks on a phishing link, he will get the error message defined within the white label settings or the domain settings. After the update you can resume all your campaign without loosing any data. Just click on "resume" the campaign without re-sending any mails or affecting the stats.

How to do an update?

Updating LUCY is easy and straightforward and can be done in two different ways:

Scheduled Updates

Starting in version 4.14 updates can be scheduled from the Update page. Just click "Scheduled Update" next to the regular "Update Now" button

Who is entitled of updates?

What is the address of the update server?

In case you want to set a firewall rule to open access to the update server please consult our network communication section.

Troubleshooting

Please check our update troubleshooting section for support.