Overview

Email-based authentication will generate secret codes directly from your Lucy server and send them to the registered email address of your administrative user. This method is advantageous as it does not require any external third-party services. Please note, your delivery method determines how your Lucy server will send the 2FA verification code. This delivery method is defined in the Mail Settings of the platform.

To view and configure your 2FA settings go to Account → 2FA Configuration

1. Select Email as your 2FA Method. Click Save to continue.

2. Click Configure 2FA

The following screen will prompt you to enter the token that was sent to your defined administrator email address. This token will remain active for 20 minutes.

The email received will be displayed as such:

Once the code has been entered, you have successfully integrated and authenticated your user using email-based two-factor authentication.

If you do not receive the code, please check your spam folder and ensure you have defined a system notification email in the Advanced System Settings.