====== LUCY Manual v. 2.07 ====== ===== PREPARING YOUR CAMPAIGN ===== * [[LUCY Onboarding Checklist]] ===== INSTALLATION PREREQUISITES ===== * [[Supported Operating Systems]] * [[Hardware]] * [[Network Design - where to setup LUCY?]] * [[Installation checklist]] * [[download_software|Download Lucy]] ===== INITIAL INSTALLATION ===== * [[Installing LUCY on LINUX]] * [[Installing LUCY in Virtualbox]] * [[Installing LUCY in Vmware]] * [[Installing LUCY in Amazon]] * [[Installing LUCY in Azure]] * [[installing_lucy_on_windows|Installing LUCY on Windows]] * [[converting_vmware_to_hyperv|Converting LUCY from VMware ESX to Hyper-V]] ===== HOW TO VIDEOS ===== * [[how_to_videos|Introduction]] ===== INITIAL SETUP SCRIPT ===== * [[Setup Script Tutorial]] ===== POST INSTALLATION STEPS ===== * [[LUCY Weblogin]] * [[How to Activate LUCY]] * [[Setting up a LUCY MASTER & SLAVE]] * [[Set Hostname for SMTP Communication]] * [[Mail Delivery Methods in LUCY]] * [[User Management]] * [[Advanced Settings]] * [[White label LUCY - custom branding]] ===== SECURITY SETTINGS ===== * [[Create custom firewall rules (iptables) in LUCY]] * [[SSL Configuration]] * [[Custom Admin URL & Title]] * [[Confidentiality of Campaign Data]] * [[Security Considerations]] * [[Firewall & Security Settings]] * [[Password Policies, Login Protection & Strong Authentication]] * [[2-Factor Authentication (2FA)]] * [[sso_authentication|Single sign-on authentication (SSO)]] * [[sso_azure|SSO for Azure AD]] * [[microsoft_azure_oauth_2_0|OAuth 2.0 for Microsoft Azure]] * [[Deleting sensitive data]] * [[filters|Campaign Filters]] * [[suricata|IPS/IDS]] ===== GET STARTED WITH YOUR CAMPAIGN ===== * [[create_your_first_phishing_campaign|Create your first Phishing Campaign with Campaign Wizard]] * [[create_phishing_campaign_double_barrel_attack|Create a Phishing Campaign with Double Barrel Attack]] * [[expert_mode_campaign_creation|Create a Phishing Campaign in Expert Mode]] * [[Create a Phishing Campaign with Malware Simulations]] * [[Create a Phishing Campaign with only a Hyperlink in Mail (no Landing Page)]] * [[Create a Purely Technical Test with the Malware Testing Suite|Create a Purely Technical Test with the Malware Testing Suite (LHFC)]] * [[Create a Phishing Campaign with a Word Macro]] * [[[[smishing|Create a Smishing Campaign]] * [[create_a_campaign_with_portable_media_devices|Create a Campaign with USB Sticks or any Portable Media]] * [[Create a Phishing Campaign with a Java Dropper (Applet)]] * [[Create an awareness only campaign (no phishing)]] * [[Create a Voice Phishing Campaign]] * [[Technical tests without involving employees]] * [[Spear Phishing]] ===== MONITOR AND TRACK YOUR CAMPAIGN ===== * [[Email Tracking]] * [[Video Tracking]] * [[Track Opened Mails]] * [[Tracking Downloads]] * [[Monitor a campaign (Statistics)]] * [[Create Campaign Reports]] * [[Add custom statistical data to phishing campaigns]] * [[Export Recipients who failed or succeeded in a phishing simulation]] * [[Compare statistics for multiple campaigns]] * [[Dashboard View]] * [[Quiz Detailed Results per recipient]] * [[Benchmark]] * [[Export campaign data]] * [[Filters and search]] * [[global_statistics|Global statistics export]] * [[clicks_history|Clicks history]] ===== E-LEARNING SETTING DETAILS ===== * [[Awareness (e-learning) Settings]] * [[Automated Awareness Delay]] * [[Interactive eLearning Pages]] * [[Create an interactive e-learning template]] * [[Upload your own awareness video]] * [[Create a custom e-learning video]] * [[End User e-learning portal]] * [[Upload a Powerpoint presentation in an awareness template]] * [[Assign multiple e-learning templates based on user reputation level]] * [[Create an email with links to training videos.]] * [[Binding Multiple Awareness Scenarios to particular Attack Scenarios]] ===== LANDING PAGE SETTING DETAILS ===== * [[Disable Landingpage]] * [[Special Landing Page that redirects user before submitting a password]] * [[Edit Landing Page]] * [[Copy Web Page]] * [[Upload Your Web Page]] * [[Regular Expressions in Login Fields]] * [[Prevent LUCY from collecting passwords in form submits]] * [[Variables you can use in LUCY]] * [[Redirecting Users]] * [[insert_close_handler_message_box_in_landing_pages|Close Handler]] * [[Creating static URLs]] ===== CAMPAIGN SETTINGS DETAILS ===== * [[Success Actions]] * [[Scheduler]] * [[Scheduler Yearly]] * [[Mail Settings]] * [[Scenario Types]] * [[Domain Configuration]] * [[Add Mail Recipients]] * [[Embed Image in Mail]] * [[Scenario activation]] * [[Pinned scenario]] ===== TEMPLATES ===== * [[Preview Templates]] * [[Not Found Pages (404)]] * [[Download Templates]] * [[Copy Templates]] * [[Export & Restore Templates]] * [[Create a custom e-learning video]] * [[Create a POSTER]] ===== FILE BASED ATTACK SETTINGS (MALWARESIMULATION) ===== * [[Commands that can be executed in file based malware simulations]] * [[Interactive Reverse HTTP/S Sessions]] * [[File based GUI options]] * [[Set a password for the archive in file based attacks or change the file name]] * [[File formats]] ===== PHISHING INCIDENTS CENTER & REPORT PLUGIN ===== * [[Phishing Incidents]] * [[Centralized Analysis]] * [[Threat Mitigation]] * [[Incident Auto Responder]] * [[Outlook Plugin]] * [[O365 Plugin]] * [[Gmail Plugin]] * [[Sample Plugin Configurations]] * [[Language Settings Sample]] * [[Keyboard Shortcut for Report]] ===== DETAILS AND OTHER SETTINGS ===== * [[Performance Tests]] * [[Test Mail]] * [[S/MIME certificate]] * [[Start a Campaign (Campaign Checks)]] * [[automatically_stop_campaign|Automatically stop a campaign]] * [[protect_campaign_against_accidental_deletion| Protect a Campaign From an Accidental Deletion]] * [[Dealing with multiple languages in your recipient group]] * [[Backup & Restore Your Campaign]] * [[SPAM Check]] * [[Links in Preview Mode]] * [[Advanced Information Gathering]] * [[Configuration for Clients that Cannot Click on Links in Mails]] * [[Smishing]] * [[DKIM Support]] * [[Scan for Mail Addresses]] * [[Predefined Campaigns (Sample Campaign)]] * [[Pagination and sorting options for any list based view]] * [[Campaign Supervision Workflow]] * [[LDAP Integration]] * [[Azure Synchronization]] * [[Antivirus & SPAM Protection Interval Setting]] * [[Victim Reminder]] * [[Test Run]] * [[API]] * [[API End Points]] * [[User reputation]] * [[Campaign statistics - vulnerable plugins]] * [[Mail and Webfilter Test]] * [[Training Library]] * [[dlp_string|DLP String]] * [[PDF Attacks]] * [[Awareness Diploma]] * [[Mail Spoofing Test]] * [[URL Shortening]] * [[Client setup]] * [[Mail manager]] * [[Automated Backup]] * [[Filters]] * [[SCORM]] * [[File Browser]] * [[System notifications]] ===== GENERAL SUPPORT ===== * [[Requesting support from LUCY Security]] * [[Extending a logical volume in VMWare machine]] * [[Resend mails that previously generated an error]] * [[Remote SSH Support]] * [[Reboot LUCY]] * [[Send us Logs through LUCY]] * [[Network Communication - LUCY <--> Internet]] * [[Virus Alert]] * [[Avoid SPAM issues]] * [[gsuite_whitelisting|G Suite Whitelisting]] * [[o365_whitelisting|Office365 Whitelisting]] * [[o365_delisting|Microsoft O365 Delisting]] * [[google_whitelisting|Google Whitelisting]] * [[Password recovery options]] * [[Recover your root password]] * [[System Performance Monitoring]] * [[Log files in LUCY]] * [[Updating LUCY]] * [[upgrade_to_43|Upgrade from Lucy 4.2 to 4.3 or newer using Migration Tool]] * [[Factory Reset]] * [[Some buttons or certain features don’t work]] * [[Some buttons are greyed out and I cannot use them]] * [[LUCY error messages]] * [[Gateway timeout when doing a backup/restore, import etc.]] * [[We use a proxy to connect to the internet]] * [[Setup Issues: LUCY does not get an IP address]] * [[When you perform a test run with your campaign the SPAM check hangs]] * [[Deleting Status Log Files manually]] * [[Updating Issues]] * [[SMTP Status Codes]] * [[Malware Simulation: The Malware sample gets “detected/blocked” by my Antivirus]] * [[The awareness website is not working]] * [[I stopped a campaign accidentally - how can I start it without re-sending all mails?]] * [[Running LUCY without access to the Internet]] * [[SMISHING Issues]] * [[Scheduler is not working]] * [[The landing page within a campaign does not get displayed correctly]] * [[USB Attack - download button greyed out]] * [[USB Attack error message saying that there are no new recipients]] * [[Update does not work (clicking on the update message does not update the system)]] * [[The Start Button within the Awareness Message Template is not visible]] * [[Stop all campaigns manually]] * [[Amazon SES SMTP server configuration]] * [[Lucy logging concept]] * [[How to choose sender email for the campaign]] * [[hsts_policy|How to Enable/Disable HSTS Policy for Admin Panel]] * [[catenator|Catenator - intercepting and redirecting requests system]] ===== CAMPAIGN SPECIFIC TROUBLESHOOTING: MAIL ISSUES ===== * [[I started my campaign - but no mails get send and I see no error]] * [[Mail communication issues; E-Mails do not arrive]] * [[Mail communication issues; LUCY says “mail test failed” when I start a campaign ]] * [[Mail communication issues; Mails may arrive delayed]] * [[Mail communication issues - Mails do not get send at all]] * [[Not all mails are send after a campaign is started]] ===== CAMPAIGN SPECIFIC TROUBLESHOOTING: ACCESSIBILITY ISSUES ===== * [[Accessibility: I cannot reach LUCY Web gui]] * [[Accessibility: I changed the admin port for the user interface but my firewall blocks access to that port]] * [[Accessibility:I can reach LUCY via HTTP/S – but I only see the pink LUCY 404 not found page]] ===== CAMPAIGN SPECIFIC TROUBLESHOOTING: ISSUES WITH LINKS AND STATISTICS ===== * [[I see way more page views in the statistics than send out mails]] * [[The link in the campaign does not work anymore]] * [[It takes me automatically to the “authenticated” account page when I click on the URL in the mail]] * [[Links in mails in my company cannot be opened ]] * [[Malware Data: Lucy cannot see any data from users that clicked on the executable]] * [[Collected Data got corrupted after update to 4.x|]] * [[False positives in campaign statistics]] ===== CAMPAIGN SPECIFIC TROUBLESHOOTING: ISSUES WITH RECIPIENTS ===== * [[Recipient Import and Syntax Issues]] * [[I updated the recipient group used in a campaign - but new mails are not being processed in the campaign]] * [[I want to add a few extra mails into a running campaign?]] * [[user_unknown_virtual_alias_table|User unknown in virtual alias table error]] ===== LUCY TECHNICAL BACKGROUND INFO ===== * [[Technical Information]] * [[Release Notes|Release Notes 4.9]] * [[Release Notes 4_9_1|Release Notes 4.9.1]] * [[Release Notes 4_9_2|Release Notes 4.9.2]] * [[Release Notes 4_9_3|Release Notes 4.9.3]] * [[Release Notes 4_9_4|Release Notes 4.9.4]] * [[Release Notes 4_9_5|Release Notes 4.9.5]] * [[Release Notes 4_10|Release Notes 4.10.1]] ===== LICENSE ===== * [[Differences between Community & Commercial Edition]] * [[How to Purchase LUCY]] * [[How to Activate LUCY]] * [[commercial_license_disappeared|Commercial License Disappeared]] * [[LUCY Reseller Conditions]] * [[Hosting: Data Center Info's]] * [[Terms and Conditions]] * [[Request free access to a LUCY demo server]] * [[Transfer License]] * [[Invoices and Balance refill]] ===== LUCY CAMPAIGN CHECKS HELP ===== * [[SSL check]] * [[Accessibility check]] * [[IP check]] * [[MX check]] * [[Email Delivery check]] * [[Settings check]] * [[Sender email check]] * [[Spamming check]] * [[Language check]]